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Software Training Content Creator

  • Hybrid
    • Praha, Praha, Hlavní město, Czechia
  • Sales

Job description

We are IceWarp. Czech company whose product is used by 50+ million users worldwide, competing with Google and Microsoft.
We are an innovative technology company specializing in communication solutions - from email and team chat via audio and video conferences, calendar and contact synchronization, to document sharing and collaborative editing. All accessible in a unified environment, supported across major browsers, desktop and mobile platforms, and running both in the cloud and locally.

We are seeking a skilled Software Training Content Creator who will be responsible for creating, revising, and expanding user-oriented and administrative educational materials for our software. These materials may take the form of instructional videos, presentations, or written documents.

What You’ll Do:

  • Develop clear how to guides and walkthroughs for IceWarp tools, tailored to both technical and non-technical audiences.

  • Create and revise educational materials for end users and administrators.

  • Prepare documentation, presentations, and scripts in both Czech and English.

  • Record and edit basic instructional videos.

  • Use AI tools (Large Language Models) to enhance content creation and efficiency.

  • Collaborate with internal teams to ensure accuracy and clarity of all produced materials.

Job requirements

What We’re Looking For:

  • Proficiency in Czech and English (written and spoken).

  • Proven ability to create structured how to guides, tutorials, or step-by-step instructions for software tools.

  • Ability to perform basic video editing.

  • Experience working with modern AI tools for content creation.

  • Strong communication skills and the ability to explain information clearly.

Preferred Qualifications:

  • Experience in teaching, training, or knowledge transfer to adult audiences.

  • Understanding of communication protocols such as SMTP, IMAP, and other modern messaging standards.

What we offer:

  • Hybrid work model

  • Work on a Czech product used by millions worldwide

  • The opportunity to come up with new ideas and implement them immediately

  • Office in Karlín, directly at Křižíkova metro station

  • 20 days of vacation (+4 via KPI System)

  • 5 Personal days

  • Daily snacks and office-paid lunches twice a week

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